Frequently asked questions
Frequently asked questions.
Where do you source from?
Brand owners and their authorized distributors. Nothing else. No diverted goods, liquidation lots, club-store pallets or retail arbitrage. Every unit has your invoice behind it.
How do we start a conversation?
Email your wholesale terms and a line sheet. Within two business days we send back a written review of the listings we'd carry. It's free and it's yours either way.
Do you have minimum order requirements?
We work to yours. Tell us your minimum and opening order up front so nobody wastes a call.
Do you comply with MAP?
Yes, no exceptions. No discounting to win a sale, no coupons against your price, no repricing software chasing the floor. We'll sign your policy before the first order.
Which sales channels do you sell on?
Major US online marketplaces, fulfilled from marketplace warehouses. We'll name the specific channels in our first conversation, and we'll tell you before your product goes on a new one.
How do you handle returns and damage?
Ours. Customer returns, transit damage and customer service all sit with us, and we don't ask you to credit us for marketplace returns. Product defects we send straight to you.
Are you a registered US company?
Copper Edit LLC, registered in Texas. Resale certificate, EIN and business details on request. The same details appear on every PO we send.
How long does onboarding take?
Listing review in two business days. Agreement and opening order usually take two to three weeks, and most of that is your application process, not ours.